Business & Operations Management
for Professionals & Business Owners

I’m Rosa Carrasco-Vergara, founder of Personalized e-Services, with over 16 years of experience and a degree in Business Administration and Management. I’m passionate about helping fast-growing business owners and professionals transform chaos into clarity. By organizing, streamlining, and structuring operations, I create the foundation needed for creativity and innovation to flourish.

As a Business & Operations Manager, I don’t just handle the details — I lead your operations with strategic focus. I manage projects, optimize workflows, and keep your team aligned so your business runs smoothly behind the scenes. This allows you to focus fully on your vision and growth without getting overwhelmed by day-to-day demands.

I partner with ambitious entrepreneurs who are scaling quickly and need a trusted guide to keep things moving forward with purpose and confidence. If you’re ready to take your business to the next level with clarity and control, let’s connect and make it happen!

“Let me help you IN your business so you can focus ON your business.”

– Rosa Carrasco-Vergara

What can I do for your business?

I help you move with intention and momentum. As a Business & Operations Manager, I don’t just keep things organized — I lead your operations with strategy, structure, and unwavering focus so your business can grow without chaos.

My clients are ambitious, fast-moving business owners and professionals who are scaling quickly and need a trusted partner to keep things aligned and running smoothly. I step in to streamline your operations, manage projects, optimize workflows, and create the calm behind the scenes so you can show up fully for your vision.

If you’re expanding and need someone who can keep up — and lead — I’m the one you want by your side.

When is a good time to hire a Business & Operations Manager?

  • When you have a team that needs strong supervision and coordination

  • When you’re ready to hire more people and grow your staff

  • When you’re planning to launch a new product or service

  • When your business is expanding rapidly and things feel overwhelming

  • When you’re a great leader but need a great partner to lead your team

Testimonials

"I've worked with Rosa for over two years now, she's my virtual assistant. I primarily have her take care of my repetitive tasks (e.g., social media for my podcast which comes out weekly, taking my weekly newsletter from Mailchimp and posting it as a blog to my website and from there on FB and LinkedIN). I've had her do a variety of tasks and she goes above and beyond the call of duty, is very conscientious and pays attention to detail, but never loses site of the big picture. She is extremely talented and bright and is able to figure things out that baffle me. HIRE HER!"
Barb NangleBoundaries Coach, Speaker, Educational Consultant, Writer, Podcast Host
"Rosa has helped me various times and a virtual assistant. She is very responsive, organized, and professional. Overall, I give Rosa my highest recommendation."
Joanna BeerResearch Operations, Customer Discovery, Participant Recruitment
"Rosa has helped me tremendously with the tech side of my business. She is very knowledgeable, organized and a great problem solver. She's also easy to work with and responsive to needs that arise. I highty recommend her."
Susan OmilianAttorney, Author, Motivational Speaker, Thriver Zone Motivational Model Trainer
"I highly recommend Rosa! Often times we feel we could do it all and in doing so, we wear ourselves out. It felt great to delegate some of my day-to-day things to her, and get back some time for myself. She is excellent with communication and was very prompt with the services she provided."
Melvin CabreraDigital Communications Manager
"Rosa is super timely, takes direction exceptionally well, and is very knowledgeable of several small business systems. She came right on-board and lifted quite a few tasks off my shoulder. I also LOVED her payment options which provided me with the flexibility to use her services when most needed- based on my client demand. "
Linnita HostenMBE/SBE/DBE
"Rosa makes it possible for me to earn additional income as a retiree by managing my property in CT while I enjoy living near my grandson who is out-of-state. She is efficient, knowledgable, and deftly and kindly handles issues with my tenant and with service providers. Her skill set is unique. Her personality shines. She is the total package of what a VA should be!"
Debbie W.Landlord
I have had the pleasure of having Rosa Carrasco-Vergara work on a number of projects for me and on behalf of the Connecticut Real Estate Investors Association (CTREIA). CTREIA is a real estate investor association that, among other things, trains individuals on how to properly invest in real estate. The organization has active participants of over 900 members. Rosa is an extremely intelligent woman. Her abilities extend well beyond those of what most people view as a virtual assistant. She is capable of handling any project without supervision, and requires minimal or no direction ...
Mark W. ValentiOwner, REIA MGT LLC d/b/a CTREIA
... Rosa is as well organized and efficient as anyone I have ever worked with. As president of a company and as a Certified Public Accountant, I have run a business with as many as 200 employees. I can honestly say that I have encountered very few individuals with the superior skill set, efficiency and organizational capabilities that I have seen in Rosa. Rosa is top notch! I feel very lucky to have found her. I cannot say enough good things about her professionalism, her work ethic and her overall demeanor.
Mark W. ValentiOwner, REIA MGT LLC d/b/a CTREIA
Rosa has my full endorsement! In this virtual world, my calendar has more assignments than days and that's when she stepped in. My google drive was in shambles, but with very little direction, Rosa organized my files and pretty much my life. She is easy to work with, takes direction easily and I never worried about her work after I gave her an assignment. I will hire her again for more administrative duties.
Orsella (Cooper) HughesAward Winning International Wedding Officiant
I've used Virtual Assistants on and off for the past 20 years. I'm pretty demanding of my VA's. I have to say that I am completely impressed with EVERYTHING Rosa does for me. She learns quickly, communicates really well, is efficient and prompt. She's spotted problems that I didn't know were there, and alerted me to them. She's superb. If I needed a full-time assistant, I would do my very best to get her to work exclusively for me. You should have NO HESITATION in reaching out to her to see if she's a fit for your business.
Jerry WistromVP of Happiness
If you are looking for a virtual assistant, Rosa Carrasco is who you are looking for. She is amazing at what she does and knows her work in detail. I started my LLC last year and I couldn't have done it without her help. Rosa is always available for any questions you may have about your new business. Don't waste any more time stressing out how to get started. Rosa Carrasco can help you out. Si estas buscando una asistente virtual, Rosa Carrasco es a quien buscas. Ella es asombrosa en lo que hace y conoce su trabajo en detalle. Comencé mi LLC el año pasado y no podría haberlo hecho sin su ayuda. Rosa siempre está disponible para cualquier pregunta que puedas tener sobre tu nuevo negocio. No pierdas más tiempo estresandote en cómo empezar. Rosa Carrasco puede ayudarte.
Rosa MunguiaStaff Accountant
My firm regularly relies on Ms. Carrasco-Vergara for translation of documents. Her work is impeccable in every sense (from content to process and beyond), she is truly a pleasure to work with, and it is a pleasure to recommend her services.
Isis M. IrizarryImmigration Attorney at Benach Collopy LLP
Rosa is an excellent assistant! She helped me out with a complicated task of retrieving and organizing files from the US Patent & Trademark Office. She was a lightening fast study, prompt, efficient and most importantly accurate.
Matthew Patterson, JD MBAPresident at Optimal IP Strategies
Rosa played a fundamental part in the growth of my business. When you don't have much accounting knowledge and you have difficulties with the language, you definitely need the help of someone like Rosa. Rosita hizo parte fundamental en el crecimiento de mi negocio. Cuando no se tiene mucho conocimiento contable y se tiene dificultades con el idioma definitivamente necesitamos la ayuda de alguien como Rosa.
Roxana NewmanFounder of Roxana Newman Make-Up & Brow Bar
Rosa is a sharp system builder and process manager. She's a joy to work with and has helped streamline our organization's processes. She is quick to understand our work, takes initiative, and is flexible. Absolutely recommend working with Rosa for any small business-person who needs help building systems for their work!
Pieta Blakely, PhDPrincipal, Blakely Consulting, LLC
Rosa has been integral in the ongoing success of my business. Her attention to detail and ability to take on complicated tasks intelligently and carefully have been invaluable. I cannot recommend her services enough!
Michael DolceWordPress Web Developer & President at MBD Studios Inc
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Contact Info

rosa@peassistants.com

(860) 952-9912

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